Many organizations want to explore the opportunities for improving their communication systems, but are not yet ready to engage the process fully. We recommend that you consider one of our Communication Audits.

Our basic package includes:

• a Communication Objectives Assessment
• a Web Site Evaluation
• an Email Communication Evaluation
• and an Online Readiness Assessment

Because this is a predictable package, we can offer it for a predictable price of $2800.

The Communication Objectives Assessment takes a careful look at the extent to which your communication goals are articulated and measured. We give you feedback and suggestions for improvement of these objectives, their relevance to your mission, and the operational implications of your means of evaluating performance. This assessment is an essential component of our entire auditing process and serves as the basis for the other assessments.

The Web Site Evaluation examines your web site in light of your communication objectives, as well as a number of common best practices, accessibility, and our own research on effective online communication. We offer feedback and we identify both short term and long term opportunities for improvement.

The Email Communication Evaluation takes a look at your email practices, with a special emphasis on your email newsletter. We have the most thorough research on email in the nonprofit sector at our disposal and we apply both that research as well as commercial research to our evaluation.

Finally, our Online Readiness Assessment looks at your communication infrastructure, the culture and priorities of your organization, and operational factors (such as job responsibilities) to offer a set of paths that might best cater to your organization's readiness to move ahead.

LifeWork Counseling | Communication Audits | Knowledge Management | Planning and Evaluation | Technology Planning | Usability Testing